Redundancy Insurance Awards
Initial Disclosure Document
1. The Financial Services Authority (FSA)
The FSA is the statutory body that regulates financial services. Its rules require us to give you this document. We suggest you use this information to decide if our services are right for you.
2. What range of products do we offer?
We offer a range of insurance products from a limited range of insurers. Please feel free to ask us for a list of the products together with their respective insurers. The insurers used on a specific product will be named in the policy documentation.
3. What service will we provide you with?
We do not offer advice. Instead, we make available a limited range of insurance products for you to choose from. To assist you in your choice we will provide you with a quotation for the cover you require, together with comprehensive information to allow you to make an informed decision.
If you require further information please telephone: 08450 175 178, or email: mail@britishinsurance.com.
Please note, we always require written or email instruction to avoid misunderstandings.
4. What will you have to pay us for this service?
No fee is payable.
5. Who are we regulated by?
We are authorised and regulated by the FSA under registration number: 302674.
Our permitted business is insurance mediation activities in relation to non-investment insurance products.
You can verify this information on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register/ or by contacting the FSA by telephone on: 0845 606 1234.
6. What to do if you have a complaint
We pride ourselves on the quality of our service. In the unlikely event that you wish to register a complaint please contact us:
In writing: British Insurance Limited P.O.Box 6164 Braintree CM77 7ZW
By telephone: 08450 175 178
By email: mail@britishinsurance.com
Once your complaint is received we will review and investigate your comments and concerns. We will write to acknowledge your complain and advise you who is handling the matter. Once our investigation is complete we will write to you again with our full response.
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
7. Financial Services Compensation Scheme (FSCS)
We are covered by the FSCS. Accordingly, if we are unable to meet our obligations, you may be entitled to compensation. The first £2,000 of most insurance claims are covered through the FSCS, plus 90% of the balance. Further information is available from the FSCS and they can be contacted by telephone: 0207 892 7300 or by email: enquiries@FSCS.org.uk.
8. Duty of disclosure
Please be aware that the information provided by you forms the basis of a legal contract between you and your insurer. You have an ongoing duty to disclose all circumstances which may lead to a claim. It is therefore essential that all information provided is true, accurate and complete. Any omission, misrepresentation or failure to disclose an important change of circumstance could invalidate your insurance cover and could mean that a claim may not be paid.
9. Data protection
Any information we hold about you will be treated as private and confidential. We will only use and disclose the information in the normal course of arranging your insurance cover. Under the Data Protection Act 1998 you have rights of access to any personal information we hold about you. If you have any queries in respect of confidentiality and data protection please contact us in writing: British Insurance Limited PO Box 6164 Braintree CM77 7ZW.
10. Company Registration
Our Company Number is: 3004334 and our Registered Office is: Towergate House, Eclipse Park, Sittingbourne Road, Maidstone, Kent ME14 3EN.
